PRIVACY POLICY
Your privacy is important to us, so Booke AI, Inc. has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our website https://booke.ai ("Site"), as well as our associated services accessible from subdomains such as https://app.booke.ai, https://auth.booke.ai, and any other subdomains we may utilize ("Services"), why we collect it, and how it is used.
The terms "You", "Your", "Yours" and "User" refer to the entity/person/organization using our Site or Services. When this Policy mentions "We", "Us" and "Our" it refers to Booke AI, Inc. and its subsidiaries and affiliates.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at team@booke.ai.
1. INFORMATION WE COLLECT FROM YOU
We collect information that you provide to us directly, which is necessary for the adequate performance of the contractual arrangement in place between you and us, and allows us to comply with our legal obligations. Below are the types of information we collect:
- Login information: We collect login information when you log into our account with authentication data. This includes your username, email address, and password or any other security-related information used for authentication and account access.
- Documents and files: When you use our services, you have the option to upload or import documents and files, including but not limited to text documents, spreadsheets, presentations, and images. This may also include files imported from Google Drive or other cloud storage services. We collect and store these documents and files to provide you with our services, such as document analysis, storage, and backup functionalities.
- User-generated content: In addition to documents and files, you may also provide us with other types of user-generated content, such as comments, feedback, or messages within the platform. This content is collected to enhance your user experience and improve our services.
- Other data: We may also collect other data you provide voluntarily through surveys, contests, or features that request information for specific purposes. We will clearly specify the information we are collecting, the purpose for such collection, and how it will be used.
2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site and Services or contact us directly we may collect information, including your personal information, about the way you act, the services You use and how You use them.
This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site and Services.
- Log data and device information. We automatically collect log data and device information when you access and use the Site and Services, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Date/time stamp.
- Tracking technologies and Cookies. We use Cookies. We also automatically collect information about device’s operating system, .
- Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site and Services (what pages you visit, such as the pages or content you view, changes you have made, and other actions on the Site and Services. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
3. THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site and Services for a number of reasons, including to:
- To create statistics and analyze market
- To customize marketing
- To ensure data security and prevent fraud
- To deliver key functionalities of our project: The documents and files you upload or import, are essential for utilizing the core functionalities of our services, such as document storage, analysis, backup, and sharing capabilities. This enables us to provide a personalized and efficient experience tailored to your needs.
- Improve and develop new services: Your feedback and the way you use our services help us to innovate and improve our offerings, ensuring that we meet your needs and expectations.
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
4. DATA SHARING DISCLOSURES
At Booke AI, Inc., our commitment to maintaining the trust and confidence of our users is paramount. This section details the circumstances under which we share, transfer, or disclose the data we collect, including data retrieved from Google user accounts through Google Drive and user data related to authentication processes.
4.1 SHARING WITH THIRD-PARTY SERVICES
To enhance our services and ensure the best user experience, we collaborate with specific third-party service providers. These include:
- Auth0: For authentication purposes, we use Auth0, a robust platform designed to manage authentication and secure user data. Auth0 stores certain user information necessary for authentication and providing a seamless user experience.
- Google Services: We use Google Drive for the importing and backup of documents. This allows users to seamlessly integrate their Google Drive documents with our services, ensuring data is easily accessible and securely backed up. For analytical purposes, we utilize Google Analytics. This tool helps us understand how our users interact with our service, enabling us to continuously improve our platform and user experience. Please note that the data collected through Google Analytics is used strictly for analytical purposes and is handled in accordance with Google's privacy policies and our own.
- Amazon Web Services (AWS): For the secure storage of documents uploaded by our users, including those imported from Google Drive, we utilize AWS S3. This storage solution helps us ensure the reliability and accessibility of your data
- Microsoft Azure: We leverage Azure AI Document Intelligence for analyzing documents including those imported from Google Drive. This analysis aids in providing more accurate, efficient, and customized services by improving document-related functionalities.
- Accounting services: To provide integrated financial management and accounting functionalities, we collaborate and share user data with leading financial management service providers, including: Intuit QuickBooks Online and QuickBooks Desktop, Xero, Zoho Books, Stormware Pohoda, Money S3, Abra FlexiBee.
4.2 HOW WE PROTECT YOUR DATA
We only share your data with third-party services that adhere to our stringent data protection standards and agree to process your information in accordance with our privacy policy and applicable laws. Before sharing any data, we ensure that:
- The third party requires the information to provide services or enhance functionalities relevant to our users.
- Adequate measures are in place to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. DIRECT MARKETING
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such option at any time you wish by updating your preferences in your account, clicking on a link for that purpose at the bottom of our e-mail with the newsletters.
6. COOKIES
Cookies are small text files stored by your browser on your computer when you visit our Site and Services. We use cookies to improve our Site and Services and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.
Please check our Cookie Policy to find more information about cookies we use.
You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.
7. SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe it might contain sensitive data.
8. RETENTION
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
9. SECURITY
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Site or Services, you are welcome to contact us at team@booke.ai.
10. YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
- The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below.
- The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
- The right to object the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
- The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
- The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.
11. APPLICATION OF POLICY
This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.
12. AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
13. ACCEPTANCE OF THIS POLICY
We assume that all Users of the Site and Services have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site and Services. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 11. Continued use of this Site and Services implies acceptance of the revised Policy.
14. FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above.
Users from EU and EEA can easily contact our European representative: Vadim team@booke.ai
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